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I purchased a vest on closeout. The sizing was WAY WAY OFF. Emailed to see if I could return, despite no returns. NOPE. They asked if I checked their website size guide. Hahaha. Of course I did. I should have checked Amazon reviews because those would have helped me...
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Anonymous
Momfluential

Ah ScotteVest...If the coat doesn’t fit... gaslight the customer? They are correct, the trench coat was a deep discount not a closeout - my error - but same thing in terms of...

Anonymous
SCOTTeVEST

We do appreciate this feedback and are truly sorry to hear about your experience with our Women's Trench Coat. When you purchased the coat, it was during one of our (twice-yea...

2.3
I liked
  • Materials
  • Pockets
  • Concept
I didn't like
  • Return policy
  • Sizing chart
  • Sizing
#1102940
Reply to reviews
If you are like me, the prospect of trying a product from ScottEvest has intrigued me for some time. The cost of the product is a bit on the high side and has been what has held me back from purchasing. They finally came out with a great promotion, at least one I felt...
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SCOTTeVESTCS
SCOTTeVESTCS

Thanks for reaching out! I am sorry that you are having trouble checking out. We are currently sold out of the Enforcer Jacket, and this is indicated in the large green text a...

Anonymous
SCOTTEVESTceoo

You are not required to register order to make a purchase on our website. Scott

I didn't like
  • Not able to complete purchase
#1028516
Reply to reviews
Simple story. Bought a jacket based on their sizing chart. The jacket was too small. I asked for and exchange and was told because is was bought on sale, I could nor exchange. I was told that because I got a " great deal" I should accept that their sizing chart is...
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Anonymous
momfluential

Hi there - I had a similarly negative experience with this company and your experience inspired me to leave a review here. It’s a shame and very suspicious when a company won’...

SCOTTeVESTCS
SCOTTeVESTCS

I am very sorry that your order was subject to All Sales Final. The promo code that we offer for our Anniversary Sale makes purchases All Sales Final because we have to elimin...

2.2
I didn't like
  • Sizing chart is
  • Sizing chart
#1006006
Reply to reviews
I ordered a female vest on December 28, 2016. Today is February 4, 2017. Mind you I live just across the border in Mexico and I have yet to receive the product. I called and was told I would receive information in 7 days about the whereabouts of the vest. Well 7 days...
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SCOTTeVESTCS
SCOTTeVESTCS

Thank you for your review! Please reach out to sales@scottevest.com for an update on your package. We ship within one business day of you placing your order. Unfortunately, th...

2.6
I didn't like
  • Promise to contact and you donot
#1002935
Reply to reviews
When considering ordering one of the jackets, I emailed the company to ask if their sizes were US (ample) or Euro (snug). I received a reply email advising me that their sizing was US and that the jacket would fit nice and that I would b completely satisfied with the...
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SCOTTeVESTCS
SCOTTeVESTCS

Thank you for your review! I am sorry that you received the wrong size. We would like to expand to offer free returns, however, we aren't quite there yet. It is on the docket,...

#967302
Reply to reviews
The more item i purchase the more shipping fee they charge! dont scottevest get flat rate from UPS? Why Scottevest don't absorb shipping fee when you buy over $100 or more just like the other online shopping? who even included free return label or flat rate $6.99 when...
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SCOTTeVESTCS
SCOTTeVESTCS

Hello! I am so glad that you posted your comments, and allowed me to be able to respond. I assure you, all of our policies are well thought, and we do not create any arbitrar...

#785095
Reply to reviews
I purchased a shirt that fell apart after one washing. they wanted me to send them photos followed by other requirements. I had purchased lots of things from them but never again. poor customer service the products tend to not hold up. The only good thing is the...
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Anonymous
Anonymous

1:Lightweight Travel Vest for Women, Black Size: M:M $100 paid $70 lining ripped in trash .2:Pack Windbreaker color: RD (Cheap material) TOO BIGsize: M:M Pending 1 $75.00 paid...

Anonymous
kunga

well i didn't know you would fix the lining , all i have left now is the zipper i had ripped it out and left in my basement every since. if i'm not wrong it was over $120-$15...

Brewster, Massachusetts
#761790
Reply to reviews
So, I had a horrible experience with scottevest and it tweaked me so much that I Googled “scottevest sucks”. Sure enough I found this site-I was actually thinking about creating a site but someone saved me the work :-). Anyway, the following is a cut & paste of my...
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Anonymous
Anonymous

I don't understand why not exchange for size if you still have the stock? Scottevest customer are paying for the return shipping fee anyways, we are not asking for refund for ...

Anonymous
57haddreams

This company sucks...really rude CSR's and execs! Use PayPal if you buy from them, it's the only way you can get refund no matter how bad Scottevest wants to deny it. I purc...

1.0
I didn't like
  • Customer service
#754025
Reply to reviews
Like the previous reviewer, I had the same experience from customer service and the CEO when trying to exchange a gift for the proper size. My kids bought me a birthday present and the jacket was HUGE. I don’t know if it was mismarked or they just run very big. ...
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Anonymous
Anonymous

customer service is key with any company, a bad word gets out faster than anything. I can see people not bothering to order just to avoid hassle.

Anonymous
Anonymous

i have been shopping with the north face even for sale item that are mark down to 50% they still offer up to one year exchange or refund,why scottevest would not let customer...

#610942
Reply to reviews
Bought a sale jacket which was marked final sale but not clear that was not just limited to refunds, but any size change as well. Ordered the jacket based on their online size charts and tried it on as soon as received. Fit was terrible. Requested a return...
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SCOTTeVESTCS
SCOTTeVESTCS

Thanks for your comments! We offer these All Sales Final sales due to the extreme discounts we offer. We only have these sales twice a year. Not only are returns expensive to...

I didn't like
  • Customer service
#608160
Reply to reviews