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I ordered a product and paid for overnight shipping because I was going on a trip the day after scheduled delivery. UPS was unable to complete delivery on time for use on my trip. I called Scottevest, and they refused to mitigate the expensive overnight charges even...
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SCOTTeVESTCS
SCOTTeVESTCS

I know that we're a bit late to the party, but I worry that there may have been a miscommunication with our representatives!If an item is delayed due to UPS error, we offer a ...

Anonymous
Anonymous

The more item i purchase the more shipping fee they charge! dont scottevest get flat rate from UPS? Why Scottevest don't absorb shipping fee when you buy over $100 or more jus...

1.0
I didn't like
  • Customer service
#604137
Reply to reviews
I find it interesting that SCOTTEVEST poor customer service is kind of an “evergreen” topic – it never goes away, and that means it is always an issue, across industries, demos, markets… I wonder why SCOTTEVEST can’t seem to get their arms around this?. We’ve all seen...
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SCOTTeVESTCS
SCOTTeVESTCS

Hi Raymond,Maggie from SCOTTeVEST here. I am sorry if you misunderstood, but allow me to enlighten you on the policy. We need an order number to process defectives because w...

Anonymous
Anonymous

You are ridiculous.

Millbrae, California
#593352
Reply to reviews
Beware Scott-E-Vest the products. Items I have ordered have an irregular fit. Ordered a Pack Jacket Athletic fit normal size mens large. Item fit waist and lower Torso. Shoulder width fit for a woman or small boy. They would not stand behind product or exchange for a...
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Anonymous
Anonymous

their products ARE made in China. ALL of them :-( (except, according to them, their boxers and their baseball-cap).

2.4
#544223
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Purchased a $200.00 Thor jacket using their sizing instructions which were not correct. Jacket was too large. I sent it back after calling them. They said to send it back and then they called me and said I had worn it. In North Carolina. In July. 95 degrees outside....
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Anonymous
Jon Bradley

After reading this comments, I will never buy from this company. A good concept but poor customer service is lethal to a company. Goodbye Scottvest. Dumbshits

Anonymous
Anonymous

They making a lot of profit just from the shipping fee and return fee! they should offer flat rate or free shipping over $100, instead they charging more fee if you buy more

1.0
#527056
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I recently placed an orderwith the company SCOTTEVEST. I placed the oreer on 12/31/13. I payed ectra for the next day air service because I needed the package no later than Sat 1/4/14. According the Scottevest checkout page I would receive a shipping confirmation...
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#468169
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I bought an SeV Revolution Jacket and Classic Vest from scottevest for my husband for his birthday and they were the wrong size. When I called customer service to exchange the items for a different size they said the items could not be exchanged or returned because...
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#449693
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