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Bought a sale jacket which was marked final sale but not clear that was not just limited to refunds, but any size change as well. Ordered the jacket based on their online size charts and tried it on as soon as received. Fit was terrible. Requested a return...
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SCOTTeVESTCS
SCOTTeVESTCS

Thanks for your comments! We offer these All Sales Final sales due to the extreme discounts we offer. We only have these sales twice a year. Not only are returns expensive to...

I didn't like
  • Customer service
#608160
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I ordered a product and paid for overnight shipping because I was going on a trip the day after scheduled delivery. UPS was unable to complete delivery on time for use on my trip. I called Scottevest, and they refused to mitigate the expensive overnight charges even...
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SCOTTeVESTCS
SCOTTeVESTCS

I know that we're a bit late to the party, but I worry that there may have been a miscommunication with our representatives!If an item is delayed due to UPS error, we offer a ...

Anonymous
Anonymous

The more item i purchase the more shipping fee they charge! dont scottevest get flat rate from UPS? Why Scottevest don't absorb shipping fee when you buy over $100 or more jus...

1.0
I didn't like
  • Customer service
#604137
Reply to reviews
I find it interesting that SCOTTEVEST poor customer service is kind of an “evergreen” topic – it never goes away, and that means it is always an issue, across industries, demos, markets… I wonder why SCOTTEVEST can’t seem to get their arms around this?. We’ve all seen...
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SCOTTeVESTCS
SCOTTeVESTCS

Hi Raymond,Maggie from SCOTTeVEST here. I am sorry if you misunderstood, but allow me to enlighten you on the policy. We need an order number to process defectives because w...

Anonymous
Anonymous

You are ridiculous.

Millbrae, California
#593352
Reply to reviews
Beware Scott-E-Vest the products. Items I have ordered have an irregular fit. Ordered a Pack Jacket Athletic fit normal size mens large. Item fit waist and lower Torso. Shoulder width fit for a woman or small boy. They would not stand behind product or exchange for a...
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Anonymous
Anonymous

their products ARE made in China. ALL of them :-( (except, according to them, their boxers and their baseball-cap).

2.4
#544223
Reply to reviews
Purchased a $200.00 Thor jacket using their sizing instructions which were not correct. Jacket was too large. I sent it back after calling them. They said to send it back and then they called me and said I had worn it. In North Carolina. In July. 95 degrees outside....
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Anonymous
Jon Bradley

After reading this comments, I will never buy from this company. A good concept but poor customer service is lethal to a company. Goodbye Scottvest. Dumbshits

Anonymous
Anonymous

They making a lot of profit just from the shipping fee and return fee! they should offer flat rate or free shipping over $100, instead they charging more fee if you buy more

1.0
#527056
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I recently placed an orderwith the company SCOTTEVEST. I placed the oreer on 12/31/13. I payed ectra for the next day air service because I needed the package no later than Sat 1/4/14. According the Scottevest checkout page I would receive a shipping confirmation...
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#468169
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I bought an SeV Revolution Jacket and Classic Vest from scottevest for my husband for his birthday and they were the wrong size. When I called customer service to exchange the items for a different size they said the items could not be exchanged or returned because...
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#449693
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